Water Damage? Know Who and When to Call

9/13/2023 (Permalink)

Water damage resulting from heavy rains can create a challenging and stressful situation for homeowners. According to the American Insurance Association, water damage claims grow faster than other types of homeowner's insurance claims. Approximately one in 50 homeowners experiences water damage and files a claim each year.

At SERVPRO® of Downtown Houston Central North and Central East, our certified specialists are equipped with specific water damage training to guide you through this often confusing and distressing time. In the event of an emergency, we recommend calling our SERVPRO team to get the assistance you need.

For SERVPRO® of Houston Central East, call: 832-351-2436

For SERVPRO® of Houston Central North, call: 832-351-2435

For SERVPRO® of Downtown Houston / Team Olson, call: 281- 501-2050

Here are some essential steps you can take before a SERVPRO technician arrives:

• Hazard Removal: If your property is safe, remove any slip and fall hazards.

• Mold Inspection: Check for visible mold growth.

• Water Source Control: Stop the water source or minimize the flow of incoming water.

• Excess Water Removal: Attempt to remove excess water using a mop, wet vacuum, or cloth.

• Cleaning Small Areas: Clean and dry small areas affected by water damage.

• Furniture Protection: Protect carpet and furnishings in the affected area.

• Valuables Removal: Remove valuable items, including personal belongings, jewelry, and heirlooms.

When you call, a SERVPRO representative will ask some quick questions to better understand your situation. Here are some examples of the questions they will pose:

• Name and Contact Information
• Location of the Affected Property
• Source of the Water Damage
• Approximate Time of the Water Damage
• Rooms Affected by the Water Damage
• Signs of Mold Growth

Immediate action is crucial to minimize damage, cleaning, and restoration costs. SERVPRO® of Downtown Houston Central North and Central East's highly trained technicians will swiftly work to mitigate damage and restore your home or business.